Answered By: Michael Pujals Last Updated: Jul 08, 2014 Views: 22
Check to see if the pop-up blocker in your web browser is turned on. If it is turned on, turn it off.
Firefox: go to Tools (preferences if your on a Mac) > Options > Content and uncheck the box next to "Block Pop-up Windows."
Intenet Explorer: go to Tools > Pop-up Blocker > Turn Pop-up Blocker off.